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Resources

Emergency Response

  • From a campus phone: 9-911
  • Off-campus/Cell-phone: 911
  • Palo Alto dispatch: (650) 329-2413
  • Stanford Hospital ER: (650) 723-5111

If you are in a crisis and need immediate assistance, the Graduate Life Office (GLO) deans are also accessible 24/7 through email or call. You will be contacted directly by return call.

  • Call the GLO pager at 650-723-7288. You will reach a Stanford operator. Provide pager ID #25085 and indicate that you need to reach the graduate dean-on-call.
  • Email the GLO pager at 25085@pageme.stanford.edu. Include your name and reason for paging in the message.

Residence Hall Problems

Maintenance Request

If something is not working in your room OR a common area, please go to https://fixit.stanford.edu and fill out the online form.  If you would like to loft or un-loft your bed (adjust the height), we also recommend that you fill out a FixIt request form instead of attempting to do it yourself (you could break your bed).  These requests should be filled in 2-5 business days.  If you have an emergency request, like your bed is broken or your toilet is leaking all over your bathroom, you should call the Emergency Maintenance Hotline at 650-725-1602.

Lockout

We CAs do NOT have keys to your rooms. If you lock yourself out during normal weekday business hours, just go to the EVGR Front Desk in Building B and they'll let you borrow a spare key to let yourself in as long as you return the key that same day. Otherwise, each resident gets one complimentary CARE team lockout assistance per academic year, but after that there is a $45 fee to be let into your room.  You can reach the CARE team by calling (650) 725-1602.

Health & Wellbeing